The delivery and distribution industry has never offered more opportunities or challenges than it does today. Dynamic consumer demands and preferences require new ways of maintaining current customers and addressing new ones. With ever-increasing competition, companies must intensively court customers and offer high-quality products, efficient distribution, and low prices - all while staying flexible enough to exploit new markets for new product launches.

Your success today depends on your ability to quickly capitalize on emerging opportunities, respond to new customer behaviors and tastes, and adapt to new market conditions. Gaining more visibility of your customers' buying habits creates a huge opportunity to increase revenue per sales person. To help you face these challenges successfully C2E has developed the iNTOUCH™ solution. This Powerful, end-to-end solution will help you manage your business and your mobile sales and delivery team enabling you to ensure superior customer service and product availability without losing control of costs.

iNTOUCH™ is a proven, flexible and scalable Route Accounting System, used in the FMCG Industry. iNTOUCH™ has been developed by logistics professionals and manages the supply chain from order taking and shipping to pricing and invoicing in the FMCG industry. It supports best practice methods in Route Accounting and Distribution and is easily configured to meet specific operational requirements.

WI-FI configured Hand Held computers powered by Microsoft WINCE.NET allow the system to direct truck drivers in real time, so that urgent tasks are automatically prioritized and all work is carried out in the most efficient sequence. iNTOUCH™ also supports paper based operations, or a combination of paper and WI-FI technology, including RFID.

The system supports standard interfaces to leading ERP solutions and integrates readily with other supply chain applications such as C2E iNSTOCK™.

iNTOUCH™ is powered by a proven set of vertically rich industry-specific business processes, industry-standard XML Web services, Microsoft .NET, and C2E patent-pending technology that solve the challenges that have limited other Route Accounting Solutions currently on the market. This means that all critical information is always ready for instant use at all times; including all necessary process and enterprise information that you need to maximize operational efficiency, resulting in cost reductions and significantly improving your bottom line. As the backbone of your distribution infrastructure, iNTOUCH™ empowers you to:

• Increase productivity and efficiency
• Improves supply chain efficiency by providing visibility to field level information
• Drives out excess inventory in the supply chain by providing accurate and timely information for proper production and distribution decisions
• Improves the bottom line through control and measure of the entire Order to Cash process including: pricing, promotions, asset tracking, cash collections and improved delivery efficiency
• Significantly improve customer service

Fulfill and update existing orders, handle returns, and keep track of vehicle inventory.



Track the location of returnable containers.



Update route schedules to optimize pickups and deliveries across an entire fleet.



Create new and/or update existing orders for current or future customer delivery.



Accept payment for delivered goods and capture electronic signatures as proof of delivery.

• Eliminate the cost and errors of paper-based systems by tracking the delivery of goods electronically.
• Reduce time spent at each delivery location, enabling drivers to make more stops without additional work hours.
• Shorten invoice cycles and credit cash payments immediately and correctly.
• Build customer loyalty with improved delivery services and onsite ordering options.
• Streamline end-of-day reconciliation.
• Receive up-to-the-minute sales figures and inventory levels.